Refund policy

Returns
Due to the nature of our product and food safety concerns, we do not offer returns.

In regards to Honey Appearance: We're selling pure, raw honey. Our honey has not been pasteurized or ultra-filtered. Therefore, it is normal and expected for the honey to crystallize over time. This is proof of its purity! Either use it as a solid spread, or to re-liquify place the jar in hot, but not boiling, water. It also is completely normal for small air bubbles or crystallized foam to appear at the top of the jar. Once again, this is proof of the raw honey's purity.

 

Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at beachbeessc@gmail.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at beachbeessc@gmail.com and we'll take it on a case by case basis.

Shipping
To return your product, you should mail your product to: Beach Bees, 342 cypress ave, Myrtle Beach SC 29576, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.